Effective Date: July 29, 2025
Last Updated: July 29, 2025
Welcome to InSynch Health, PLLC (“InSynch,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your use of our website at https://insynchhealth.com, any subdomains, online forms, telehealth services, and any communications you have with us electronically or by phone. By using our services, you agree to these Terms.
1. Eligibility and Patient Responsibilities
You must be at least 18 years old or the legal guardian of a minor to use our services. You agree to provide accurate and complete information during intake and maintain the confidentiality of your login credentials for any online portals.
2. Health Services Disclaimer
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InSynch provides mental health and psychiatric services through licensed providers in Texas.
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Telehealth services are available only where legally permitted, and may not be appropriate for all conditions.
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Use of our website or submission of contact forms does not create a provider-patient relationship until you have been officially accepted as a patient and completed required documentation.
3. Emergency Situations
Our services are not intended for use in emergencies.
If you are experiencing a mental health crisis or medical emergency, call 911 or go to the nearest emergency room. You may also contact the Suicide & Crisis Lifeline at 988.
4. Use of Website and Materials
You agree to use this website for lawful purposes only. The content (including articles, blogs, branding, and design) is for informational purposes and may not be reproduced or used for commercial purposes without written permission.
You agree not to:
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Use the website to transmit viruses, spam, or harmful code.
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Interfere with the operation of our servers or networks.
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Attempt to access private systems or impersonate another user.
5. Appointment, Cancellation, and Billing Policies
By scheduling an appointment, you agree to:
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Arrive on time or log in punctually for telehealth sessions.
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Cancel or reschedule at least 24 hours in advance to avoid cancellation fees.
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Pay for services as agreed, whether via insurance or self-pay. You are responsible for co-pays, deductibles, and uncovered services.
Late cancellations or no-shows may be subject to a fee as outlined in our office policies.
6. Privacy and HIPAA Compliance
We comply with the Health Insurance Portability and Accountability Act (HIPAA) and relevant Texas privacy laws. Our collection and use of your data is described in our Privacy Policy. By using our services, you consent to our use of your information as described there.
7. Telehealth Terms
By using telehealth services through our platform:
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You acknowledge the risks and limitations of virtual care, including technical failures and privacy limitations.
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You agree to ensure a quiet, private environment during your appointment.
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You confirm you are physically located in a state where our providers are licensed to practice at the time of the session (currently Texas).
8. Limitation of Liability
InSynch is not liable for:
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Any indirect or incidental damages arising from your use of our website or services.
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Loss of data or security breaches beyond our reasonable control.
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Outcomes based on information you fail to disclose or act upon.
Our maximum liability for any claim is limited to the amount paid by you for the service in question.
9. Third-Party Links and Tools
Our website may contain links to third-party sites (e.g., video platforms, health resources). We are not responsible for the content, privacy practices, or availability of those websites.
10. Modifications to These Terms
We reserve the right to update these Terms at any time. Updated versions will be posted on this page with a revised effective date. Continued use after changes means you accept the updated Terms.
11. Termination of Access
We reserve the right to suspend or terminate your access to services or the website at our discretion, especially in cases of misuse, abusive behavior, or violation of clinic policies.
12. Governing Law
These Terms are governed by the laws of the State of Texas. Any disputes arising from use of our services will be resolved under Texas law and jurisdiction.
13. Contact Information
If you have any questions about these Terms or your care, please contact:
InSynch Health, PLLC
Phone: 281‑721‑4181
Email: frontdesk[@]insynchhealth.com
Address: Sugar Land / Houston, Texas
Website: https://insynchhealth.com